Helping water providers bill for every litre.
Hydrolink Africa Ltd designs smart water meters with M-Pesa payments built in, and the platform that runs them. Our customers sell or bill water: kiosk operators, landlords and property managers, and the organisations behind community water points.
Our aim is to help water providers across Africa bill accurately, lose less water and reach more people with reliable, metered supply.
The problem
A lot of water is delivered and never billed.
Across Africa, between 30% and 50% of water is lost to unmetered distribution and theft.
At a kiosk, that loss shows up as cash that goes missing or is disputed. In a block of flats, it shows up as arrears and arguments over meter readings. Either way, the provider has less to spend on maintenance and on reaching more customers.
Sources: WHO/UNICEF JMP and World Bank water supply reports.
What we do
We measure water where it is sold and connect the measurement to payment.
The Hydrolink ATM does this at a kiosk tap. The customer pays by M-Pesa first, and the ATM dispenses the litres they paid for. The Hydrolink Hub does it in a building. Each unit has its own meter, the bill or prepaid credit follows the reading, and tenants pay by M-Pesa.
In both cases the owner sees every litre and every shilling on one platform, with each payment reconciled to the right device or unit.
What that changes for an owner
- Sales you can trust
- Every litre is metered and recorded against a payment.
- Less cash to handle
- Customers and tenants pay by M-Pesa, so there is nothing to count at the tap.
- Fewer disputes
- Bills come from readings, not estimates.
- A clear picture
- Consumption, collections and device status by site, in one place.
In use today
Customers already buy water by M-Pesa at Hydrolink ATMs. These figures come straight from the platform that records every sale.
- litres of water dispensed
- 59,000+
- water purchases
- 1,500+
- customers served
- 380+
- of customers have bought water more than once
- 60%
Figures from Hydrolink ATMs, as of 2 November 2026. A plus sign after a number means it is rounded down.
What you can rely on
- Delivery
- Installed and live within 1 to 2 weeks of ordering.
- Set up for you
- Site assessment, installation, commissioning and training are all included.
- Warranty
- 12 months against manufacturing defects, from the date of installation.
- Mobile network
- Works on a 2G signal, for sites where the network is weak.
- Payments
- M-Pesa Paybill 4320885 for both products.
Utilities, counties and NGOs
If you manage several water points, one platform can show all of them.
The platform shows consumption, collections and device status for every site in one place. If you run a utility, a county programme or an NGO project and want to meter and collect at community water points, tell us about it and we will say how the platform could fit.
The company
Hydrolink Africa Ltd is a subsidiary of Edutech Research & Innovation Hub Ltd. Our office is at Westlands Commercial Center, Nairobi, Westlands.
Talk to us.
Tell us about your water point or property and what you want to achieve. We reply within 24 hours.
- Phone
- +254 728 315 752
- info@hydrolinkafrica.com
- Office
- Westlands Commercial Center, Nairobi, Westlands
- Hours
- Monday – Friday: 8:00 AM – 6:00 PM Saturday: 9:00 AM – 1:00 PM Sunday: Closed